Your satisfaction is important to us, and we will make every effort within our capabilities to resolve your concern. However, under no circumstance will a cash refund be provided or a product be exchanged.
Due to the nature of our products (handcrafted and custom made), we are unable to provide refunds on products at this time.
ALL SALES ARE FINAL! Please do ask questions in advanced to ensure a product or service will suit your needs.
We can offer samples on many of our products we so you have the ability to try our product prior to purchasing. You will be required to pay the cost of shipping.If you have any questions or concerns regarding our refund policy, please do e-mail us MelanatedEssentials@gmail.com.
By purchasing a product through our website, you acknowledge that you have read our Refund Policy.